Great Experience

Jean was very professional and helpful he made my process of purchasing my first BMW very easy 😊

Duyein was amazing and an absolute pleasure to work with 😊

Good customer service

Wonderful experience buying a used car! The process was clear and everyone was very helpful. We will be back for future purchases.

Read at DealerRater

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call ... Read More

Full review text opened.

Google - Nov 14, 2026

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call and she said my car was the first car to be worked on Thursday morning. I said OK. I called in Thursday around 11 a.m. and I get the same response. Your service advisor is busy. She has two people at her desk. I will give her your message to give you a call. No return call did I get I called again that day still didn’t get a return call so at this point I’m like I need my car it’s beginning to get frustrated because Ubers are adding up. I don’t live near family and even if I did people don’t want to do anything for you. A 5 minute drive to a 7-Eleven nearby my house was $31 yet alone going to work which was 30 minutes away. I just couldn’t believe it.. Friday morning my boyfriend says he’s gonna give him a call. He spoke with the manager. The manager called me and said that you could pick your car up in two hours. I gave them three hours. I called them and was on hold forever, the manager is always in a meeting(how convenient) I called the shuttle to come pick me up from my home to take me to the dealership to get my car which they say is ready as soon as I pull out of the parking lot my car is stuttering and putting like it’s about to cut off in the middle of the road it jerked a few times and I had to merge to the side because I was gonna get hit mind you my car wasn’t running like this when I took it there so now something simple turned into something major? I had to get to work. I am a high acuity, tracheotomy home health nurse, and this is interfering with my work. I missed the hour from work because I was told to come to the dealership with my ID and my credit card and nothing will be charged on my card to pick up a rental, I did not get the rental because I am on my sister‘s insurance and they have other vehicles over there so I had to catch a shuttle back to work missing $60 an hour to find out that I need insurance well at this point I’m livid I have no way to get from case to case client to client job to job so I’ll be missing money. When I got there to pick up the rental I walked in the dealership the ladies are discussing my business and reading my text messages out loud to another employee, and I walk in and say well, I’m her anybody could’ve been in there position to walk in why are you discussing what I said to one person in a text message to the other person The manager Corey says that he is doing me a favor by offer me the rental I mean, technically he’s not doing me a favor he was doing what should’ve been done because my car should’ve been fixed number one and I shouldn’t have to be paying out-of-pocket for Uber my car is riding worse than before I brought it. So now on Saturday morning, I called them and tell them I’m coming to get the rental because I have insurance and they said bring the policy number so they can call and bring credit card so they can put a $200 hold on it. I’m like what I wasn’t told that on yesterday I don’t have $200 on a card for them to put on hold right here after paying two grand for rent. Im over this place and how they make rules as the situation occurs

Attentive to the customer with a good selection of vehicles and good service and parts department

Read at DealerRater

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Great Experience

Jean was very professional and helpful he made my process of purchasing my first BMW very easy 😊

Duyein was amazing and an absolute pleasure to work with 😊

Good customer service

Wonderful experience buying a used car! The process was clear and everyone was very helpful. We will be back for future purchases.

Read at DealerRater

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call ... Read More

Full review text opened.

Google - Nov 14, 2026

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call and she said my car was the first car to be worked on Thursday morning. I said OK. I called in Thursday around 11 a.m. and I get the same response. Your service advisor is busy. She has two people at her desk. I will give her your message to give you a call. No return call did I get I called again that day still didn’t get a return call so at this point I’m like I need my car it’s beginning to get frustrated because Ubers are adding up. I don’t live near family and even if I did people don’t want to do anything for you. A 5 minute drive to a 7-Eleven nearby my house was $31 yet alone going to work which was 30 minutes away. I just couldn’t believe it.. Friday morning my boyfriend says he’s gonna give him a call. He spoke with the manager. The manager called me and said that you could pick your car up in two hours. I gave them three hours. I called them and was on hold forever, the manager is always in a meeting(how convenient) I called the shuttle to come pick me up from my home to take me to the dealership to get my car which they say is ready as soon as I pull out of the parking lot my car is stuttering and putting like it’s about to cut off in the middle of the road it jerked a few times and I had to merge to the side because I was gonna get hit mind you my car wasn’t running like this when I took it there so now something simple turned into something major? I had to get to work. I am a high acuity, tracheotomy home health nurse, and this is interfering with my work. I missed the hour from work because I was told to come to the dealership with my ID and my credit card and nothing will be charged on my card to pick up a rental, I did not get the rental because I am on my sister‘s insurance and they have other vehicles over there so I had to catch a shuttle back to work missing $60 an hour to find out that I need insurance well at this point I’m livid I have no way to get from case to case client to client job to job so I’ll be missing money. When I got there to pick up the rental I walked in the dealership the ladies are discussing my business and reading my text messages out loud to another employee, and I walk in and say well, I’m her anybody could’ve been in there position to walk in why are you discussing what I said to one person in a text message to the other person The manager Corey says that he is doing me a favor by offer me the rental I mean, technically he’s not doing me a favor he was doing what should’ve been done because my car should’ve been fixed number one and I shouldn’t have to be paying out-of-pocket for Uber my car is riding worse than before I brought it. So now on Saturday morning, I called them and tell them I’m coming to get the rental because I have insurance and they said bring the policy number so they can call and bring credit card so they can put a $200 hold on it. I’m like what I wasn’t told that on yesterday I don’t have $200 on a card for them to put on hold right here after paying two grand for rent. Im over this place and how they make rules as the situation occurs

Attentive to the customer with a good selection of vehicles and good service and parts department

Read at DealerRater

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Great Experience

Jean was very professional and helpful he made my process of purchasing my first BMW very easy 😊

Duyein was amazing and an absolute pleasure to work with 😊

Good customer service

Wonderful experience buying a used car! The process was clear and everyone was very helpful. We will be back for future purchases.

Read at DealerRater

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call ... Read More

Full review text opened.

Google - Nov 14, 2026

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call and she said my car was the first car to be worked on Thursday morning. I said OK. I called in Thursday around 11 a.m. and I get the same response. Your service advisor is busy. She has two people at her desk. I will give her your message to give you a call. No return call did I get I called again that day still didn’t get a return call so at this point I’m like I need my car it’s beginning to get frustrated because Ubers are adding up. I don’t live near family and even if I did people don’t want to do anything for you. A 5 minute drive to a 7-Eleven nearby my house was $31 yet alone going to work which was 30 minutes away. I just couldn’t believe it.. Friday morning my boyfriend says he’s gonna give him a call. He spoke with the manager. The manager called me and said that you could pick your car up in two hours. I gave them three hours. I called them and was on hold forever, the manager is always in a meeting(how convenient) I called the shuttle to come pick me up from my home to take me to the dealership to get my car which they say is ready as soon as I pull out of the parking lot my car is stuttering and putting like it’s about to cut off in the middle of the road it jerked a few times and I had to merge to the side because I was gonna get hit mind you my car wasn’t running like this when I took it there so now something simple turned into something major? I had to get to work. I am a high acuity, tracheotomy home health nurse, and this is interfering with my work. I missed the hour from work because I was told to come to the dealership with my ID and my credit card and nothing will be charged on my card to pick up a rental, I did not get the rental because I am on my sister‘s insurance and they have other vehicles over there so I had to catch a shuttle back to work missing $60 an hour to find out that I need insurance well at this point I’m livid I have no way to get from case to case client to client job to job so I’ll be missing money. When I got there to pick up the rental I walked in the dealership the ladies are discussing my business and reading my text messages out loud to another employee, and I walk in and say well, I’m her anybody could’ve been in there position to walk in why are you discussing what I said to one person in a text message to the other person The manager Corey says that he is doing me a favor by offer me the rental I mean, technically he’s not doing me a favor he was doing what should’ve been done because my car should’ve been fixed number one and I shouldn’t have to be paying out-of-pocket for Uber my car is riding worse than before I brought it. So now on Saturday morning, I called them and tell them I’m coming to get the rental because I have insurance and they said bring the policy number so they can call and bring credit card so they can put a $200 hold on it. I’m like what I wasn’t told that on yesterday I don’t have $200 on a card for them to put on hold right here after paying two grand for rent. Im over this place and how they make rules as the situation occurs

Attentive to the customer with a good selection of vehicles and good service and parts department

Read at DealerRater

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Great Experience

Jean was very professional and helpful he made my process of purchasing my first BMW very easy 😊

Duyein was amazing and an absolute pleasure to work with 😊

Good customer service

Wonderful experience buying a used car! The process was clear and everyone was very helpful. We will be back for future purchases.

Read at DealerRater

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call ... Read More

Full review text opened.

Google - Nov 14, 2026

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call and she said my car was the first car to be worked on Thursday morning. I said OK. I called in Thursday around 11 a.m. and I get the same response. Your service advisor is busy. She has two people at her desk. I will give her your message to give you a call. No return call did I get I called again that day still didn’t get a return call so at this point I’m like I need my car it’s beginning to get frustrated because Ubers are adding up. I don’t live near family and even if I did people don’t want to do anything for you. A 5 minute drive to a 7-Eleven nearby my house was $31 yet alone going to work which was 30 minutes away. I just couldn’t believe it.. Friday morning my boyfriend says he’s gonna give him a call. He spoke with the manager. The manager called me and said that you could pick your car up in two hours. I gave them three hours. I called them and was on hold forever, the manager is always in a meeting(how convenient) I called the shuttle to come pick me up from my home to take me to the dealership to get my car which they say is ready as soon as I pull out of the parking lot my car is stuttering and putting like it’s about to cut off in the middle of the road it jerked a few times and I had to merge to the side because I was gonna get hit mind you my car wasn’t running like this when I took it there so now something simple turned into something major? I had to get to work. I am a high acuity, tracheotomy home health nurse, and this is interfering with my work. I missed the hour from work because I was told to come to the dealership with my ID and my credit card and nothing will be charged on my card to pick up a rental, I did not get the rental because I am on my sister‘s insurance and they have other vehicles over there so I had to catch a shuttle back to work missing $60 an hour to find out that I need insurance well at this point I’m livid I have no way to get from case to case client to client job to job so I’ll be missing money. When I got there to pick up the rental I walked in the dealership the ladies are discussing my business and reading my text messages out loud to another employee, and I walk in and say well, I’m her anybody could’ve been in there position to walk in why are you discussing what I said to one person in a text message to the other person The manager Corey says that he is doing me a favor by offer me the rental I mean, technically he’s not doing me a favor he was doing what should’ve been done because my car should’ve been fixed number one and I shouldn’t have to be paying out-of-pocket for Uber my car is riding worse than before I brought it. So now on Saturday morning, I called them and tell them I’m coming to get the rental because I have insurance and they said bring the policy number so they can call and bring credit card so they can put a $200 hold on it. I’m like what I wasn’t told that on yesterday I don’t have $200 on a card for them to put on hold right here after paying two grand for rent. Im over this place and how they make rules as the situation occurs

Attentive to the customer with a good selection of vehicles and good service and parts department

Read at DealerRater

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Great Experience

Jean was very professional and helpful he made my process of purchasing my first BMW very easy 😊

Duyein was amazing and an absolute pleasure to work with 😊

Good customer service

Wonderful experience buying a used car! The process was clear and everyone was very helpful. We will be back for future purchases.

Read at DealerRater

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call ... Read More

Full review text opened.

Google - Nov 14, 2026

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call and she said my car was the first car to be worked on Thursday morning. I said OK. I called in Thursday around 11 a.m. and I get the same response. Your service advisor is busy. She has two people at her desk. I will give her your message to give you a call. No return call did I get I called again that day still didn’t get a return call so at this point I’m like I need my car it’s beginning to get frustrated because Ubers are adding up. I don’t live near family and even if I did people don’t want to do anything for you. A 5 minute drive to a 7-Eleven nearby my house was $31 yet alone going to work which was 30 minutes away. I just couldn’t believe it.. Friday morning my boyfriend says he’s gonna give him a call. He spoke with the manager. The manager called me and said that you could pick your car up in two hours. I gave them three hours. I called them and was on hold forever, the manager is always in a meeting(how convenient) I called the shuttle to come pick me up from my home to take me to the dealership to get my car which they say is ready as soon as I pull out of the parking lot my car is stuttering and putting like it’s about to cut off in the middle of the road it jerked a few times and I had to merge to the side because I was gonna get hit mind you my car wasn’t running like this when I took it there so now something simple turned into something major? I had to get to work. I am a high acuity, tracheotomy home health nurse, and this is interfering with my work. I missed the hour from work because I was told to come to the dealership with my ID and my credit card and nothing will be charged on my card to pick up a rental, I did not get the rental because I am on my sister‘s insurance and they have other vehicles over there so I had to catch a shuttle back to work missing $60 an hour to find out that I need insurance well at this point I’m livid I have no way to get from case to case client to client job to job so I’ll be missing money. When I got there to pick up the rental I walked in the dealership the ladies are discussing my business and reading my text messages out loud to another employee, and I walk in and say well, I’m her anybody could’ve been in there position to walk in why are you discussing what I said to one person in a text message to the other person The manager Corey says that he is doing me a favor by offer me the rental I mean, technically he’s not doing me a favor he was doing what should’ve been done because my car should’ve been fixed number one and I shouldn’t have to be paying out-of-pocket for Uber my car is riding worse than before I brought it. So now on Saturday morning, I called them and tell them I’m coming to get the rental because I have insurance and they said bring the policy number so they can call and bring credit card so they can put a $200 hold on it. I’m like what I wasn’t told that on yesterday I don’t have $200 on a card for them to put on hold right here after paying two grand for rent. Im over this place and how they make rules as the situation occurs

Attentive to the customer with a good selection of vehicles and good service and parts department

Read at DealerRater

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Great Experience

Jean was very professional and helpful he made my process of purchasing my first BMW very easy 😊

Duyein was amazing and an absolute pleasure to work with 😊

Good customer service

Wonderful experience buying a used car! The process was clear and everyone was very helpful. We will be back for future purchases.

Read at DealerRater

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call ... Read More

Full review text opened.

Google - Nov 14, 2026

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call and she said my car was the first car to be worked on Thursday morning. I said OK. I called in Thursday around 11 a.m. and I get the same response. Your service advisor is busy. She has two people at her desk. I will give her your message to give you a call. No return call did I get I called again that day still didn’t get a return call so at this point I’m like I need my car it’s beginning to get frustrated because Ubers are adding up. I don’t live near family and even if I did people don’t want to do anything for you. A 5 minute drive to a 7-Eleven nearby my house was $31 yet alone going to work which was 30 minutes away. I just couldn’t believe it.. Friday morning my boyfriend says he’s gonna give him a call. He spoke with the manager. The manager called me and said that you could pick your car up in two hours. I gave them three hours. I called them and was on hold forever, the manager is always in a meeting(how convenient) I called the shuttle to come pick me up from my home to take me to the dealership to get my car which they say is ready as soon as I pull out of the parking lot my car is stuttering and putting like it’s about to cut off in the middle of the road it jerked a few times and I had to merge to the side because I was gonna get hit mind you my car wasn’t running like this when I took it there so now something simple turned into something major? I had to get to work. I am a high acuity, tracheotomy home health nurse, and this is interfering with my work. I missed the hour from work because I was told to come to the dealership with my ID and my credit card and nothing will be charged on my card to pick up a rental, I did not get the rental because I am on my sister‘s insurance and they have other vehicles over there so I had to catch a shuttle back to work missing $60 an hour to find out that I need insurance well at this point I’m livid I have no way to get from case to case client to client job to job so I’ll be missing money. When I got there to pick up the rental I walked in the dealership the ladies are discussing my business and reading my text messages out loud to another employee, and I walk in and say well, I’m her anybody could’ve been in there position to walk in why are you discussing what I said to one person in a text message to the other person The manager Corey says that he is doing me a favor by offer me the rental I mean, technically he’s not doing me a favor he was doing what should’ve been done because my car should’ve been fixed number one and I shouldn’t have to be paying out-of-pocket for Uber my car is riding worse than before I brought it. So now on Saturday morning, I called them and tell them I’m coming to get the rental because I have insurance and they said bring the policy number so they can call and bring credit card so they can put a $200 hold on it. I’m like what I wasn’t told that on yesterday I don’t have $200 on a card for them to put on hold right here after paying two grand for rent. Im over this place and how they make rules as the situation occurs

Attentive to the customer with a good selection of vehicles and good service and parts department

Read at DealerRater

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Great Experience

Jean was very professional and helpful he made my process of purchasing my first BMW very easy 😊

Duyein was amazing and an absolute pleasure to work with 😊

Good customer service

Wonderful experience buying a used car! The process was clear and everyone was very helpful. We will be back for future purchases.

Read at DealerRater

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call ... Read More

Full review text opened.

Google - Nov 14, 2026

September 2026 the engine light has been on so I’m like I gotta go to Florida soon. I have to so let me get my car serviced to see why this light is on …. I take it in on Monday, November 9 and I was told it would be ready by Wednesday, November 11….on Tuesday I didn’t call but on Wednesday I definitely did. I was told by whomever answered the phone that my service advisor was busy and she’d call me back. No return call did I get so I called back and I got a return call and she said my car was the first car to be worked on Thursday morning. I said OK. I called in Thursday around 11 a.m. and I get the same response. Your service advisor is busy. She has two people at her desk. I will give her your message to give you a call. No return call did I get I called again that day still didn’t get a return call so at this point I’m like I need my car it’s beginning to get frustrated because Ubers are adding up. I don’t live near family and even if I did people don’t want to do anything for you. A 5 minute drive to a 7-Eleven nearby my house was $31 yet alone going to work which was 30 minutes away. I just couldn’t believe it.. Friday morning my boyfriend says he’s gonna give him a call. He spoke with the manager. The manager called me and said that you could pick your car up in two hours. I gave them three hours. I called them and was on hold forever, the manager is always in a meeting(how convenient) I called the shuttle to come pick me up from my home to take me to the dealership to get my car which they say is ready as soon as I pull out of the parking lot my car is stuttering and putting like it’s about to cut off in the middle of the road it jerked a few times and I had to merge to the side because I was gonna get hit mind you my car wasn’t running like this when I took it there so now something simple turned into something major? I had to get to work. I am a high acuity, tracheotomy home health nurse, and this is interfering with my work. I missed the hour from work because I was told to come to the dealership with my ID and my credit card and nothing will be charged on my card to pick up a rental, I did not get the rental because I am on my sister‘s insurance and they have other vehicles over there so I had to catch a shuttle back to work missing $60 an hour to find out that I need insurance well at this point I’m livid I have no way to get from case to case client to client job to job so I’ll be missing money. When I got there to pick up the rental I walked in the dealership the ladies are discussing my business and reading my text messages out loud to another employee, and I walk in and say well, I’m her anybody could’ve been in there position to walk in why are you discussing what I said to one person in a text message to the other person The manager Corey says that he is doing me a favor by offer me the rental I mean, technically he’s not doing me a favor he was doing what should’ve been done because my car should’ve been fixed number one and I shouldn’t have to be paying out-of-pocket for Uber my car is riding worse than before I brought it. So now on Saturday morning, I called them and tell them I’m coming to get the rental because I have insurance and they said bring the policy number so they can call and bring credit card so they can put a $200 hold on it. I’m like what I wasn’t told that on yesterday I don’t have $200 on a card for them to put on hold right here after paying two grand for rent. Im over this place and how they make rules as the situation occurs

Attentive to the customer with a good selection of vehicles and good service and parts department

Read at DealerRater

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater