Mr Willie Godman was outstanding with helping me on my purchase i appreciate you so much an love my new vehicle

I had to go with over priced due to the fact there was a 22 dollar upcharge to use my credit card over a debit. Other than that the service was very friendly and accommodating!

Great service

BMW genius Emery Draughn provided the best customer service! He explained all the gadgets and menu items for my X5. Now, I finally understand the automated parking system despite having this feature on my previous BMW but never knowing how to use it. He patiently responded to all my questions and shared his number for future questions (which I already used). Thank you Emery...your detailed information was a definite value-add!

Genuinely great service and no hassle

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Charles was an excellent representative. I told him what I was looking for and he was able to accommodate my needs. This is my second vehicle from Casey. Thanks for all that you do

Read at DealerRater

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but ... Read More

Full review text opened.

Google - Nov 10, 2026

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but stated that if the Jeep was as represented he would honor the full $16,180. Trusting that assurance, I drove 67 miles and paid the $16 toll. After the initial inspection, Jonhenry took the key, performed a second inspection, and test-drove the vehicle. He returned minutes later and said, “As advertised.” We went inside. He typed a few things into his computer and announced the offer was now $15,500. When I reminded him of the $16,180 figure he had confirmed, he cited a scratch on the fender, the single key (which I had already disclosed), and normal bed scratches on a six-year-old truck with 114k miles and no bedliner. I had been completely transparent from the start. A fender for this Jeep retails around $189; a dealer pays far less. Bed scratches are expected on a pickup truck and are routinely fixed with a quick spray-in liner. Using these as reasons to drop the price after I had already driven there on his word is classic bait-and-switch. I declined the reduced offer, took my key, and left. Bottom line: Casey BMW made a clear commitment, induced me to spend time and money traveling to their dealership, then reneged the moment the vehicle was on their lot. The experience was a complete waste of my time and money and only reinforced the worst stereotypes about car salespeople.

The dealership has a great selection of vehicles and makes it very easy to test drive and purchase a vehicle. Joe Hargraves was extremely helpful in showing me the options I had at my lease-end, test-driving a potential new leased vehicle and ultimately in helping me decide to purchase my leased vehicle. Hilario Frando was also very helpful in the process and accommodating in arranging alternate transportation for me while my car was being certified.

Read at DealerRater

Charles is very knowledgeable in his area of work very nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here

Read at DealerRater

Mr Willie Godman was outstanding with helping me on my purchase i appreciate you so much an love my new vehicle

I had to go with over priced due to the fact there was a 22 dollar upcharge to use my credit card over a debit. Other than that the service was very friendly and accommodating!

Great service

BMW genius Emery Draughn provided the best customer service! He explained all the gadgets and menu items for my X5. Now, I finally understand the automated parking system despite having this feature on my previous BMW but never knowing how to use it. He patiently responded to all my questions and shared his number for future questions (which I already used). Thank you Emery...your detailed information was a definite value-add!

Genuinely great service and no hassle

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Charles was an excellent representative. I told him what I was looking for and he was able to accommodate my needs. This is my second vehicle from Casey. Thanks for all that you do

Read at DealerRater

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but ... Read More

Full review text opened.

Google - Nov 10, 2026

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but stated that if the Jeep was as represented he would honor the full $16,180. Trusting that assurance, I drove 67 miles and paid the $16 toll. After the initial inspection, Jonhenry took the key, performed a second inspection, and test-drove the vehicle. He returned minutes later and said, “As advertised.” We went inside. He typed a few things into his computer and announced the offer was now $15,500. When I reminded him of the $16,180 figure he had confirmed, he cited a scratch on the fender, the single key (which I had already disclosed), and normal bed scratches on a six-year-old truck with 114k miles and no bedliner. I had been completely transparent from the start. A fender for this Jeep retails around $189; a dealer pays far less. Bed scratches are expected on a pickup truck and are routinely fixed with a quick spray-in liner. Using these as reasons to drop the price after I had already driven there on his word is classic bait-and-switch. I declined the reduced offer, took my key, and left. Bottom line: Casey BMW made a clear commitment, induced me to spend time and money traveling to their dealership, then reneged the moment the vehicle was on their lot. The experience was a complete waste of my time and money and only reinforced the worst stereotypes about car salespeople.

The dealership has a great selection of vehicles and makes it very easy to test drive and purchase a vehicle. Joe Hargraves was extremely helpful in showing me the options I had at my lease-end, test-driving a potential new leased vehicle and ultimately in helping me decide to purchase my leased vehicle. Hilario Frando was also very helpful in the process and accommodating in arranging alternate transportation for me while my car was being certified.

Read at DealerRater

Charles is very knowledgeable in his area of work very nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here

Read at DealerRater

Mr Willie Godman was outstanding with helping me on my purchase i appreciate you so much an love my new vehicle

I had to go with over priced due to the fact there was a 22 dollar upcharge to use my credit card over a debit. Other than that the service was very friendly and accommodating!

Great service

BMW genius Emery Draughn provided the best customer service! He explained all the gadgets and menu items for my X5. Now, I finally understand the automated parking system despite having this feature on my previous BMW but never knowing how to use it. He patiently responded to all my questions and shared his number for future questions (which I already used). Thank you Emery...your detailed information was a definite value-add!

Genuinely great service and no hassle

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Charles was an excellent representative. I told him what I was looking for and he was able to accommodate my needs. This is my second vehicle from Casey. Thanks for all that you do

Read at DealerRater

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but ... Read More

Full review text opened.

Google - Nov 10, 2026

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but stated that if the Jeep was as represented he would honor the full $16,180. Trusting that assurance, I drove 67 miles and paid the $16 toll. After the initial inspection, Jonhenry took the key, performed a second inspection, and test-drove the vehicle. He returned minutes later and said, “As advertised.” We went inside. He typed a few things into his computer and announced the offer was now $15,500. When I reminded him of the $16,180 figure he had confirmed, he cited a scratch on the fender, the single key (which I had already disclosed), and normal bed scratches on a six-year-old truck with 114k miles and no bedliner. I had been completely transparent from the start. A fender for this Jeep retails around $189; a dealer pays far less. Bed scratches are expected on a pickup truck and are routinely fixed with a quick spray-in liner. Using these as reasons to drop the price after I had already driven there on his word is classic bait-and-switch. I declined the reduced offer, took my key, and left. Bottom line: Casey BMW made a clear commitment, induced me to spend time and money traveling to their dealership, then reneged the moment the vehicle was on their lot. The experience was a complete waste of my time and money and only reinforced the worst stereotypes about car salespeople.

The dealership has a great selection of vehicles and makes it very easy to test drive and purchase a vehicle. Joe Hargraves was extremely helpful in showing me the options I had at my lease-end, test-driving a potential new leased vehicle and ultimately in helping me decide to purchase my leased vehicle. Hilario Frando was also very helpful in the process and accommodating in arranging alternate transportation for me while my car was being certified.

Read at DealerRater

Charles is very knowledgeable in his area of work very nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here

Read at DealerRater

Mr Willie Godman was outstanding with helping me on my purchase i appreciate you so much an love my new vehicle

I had to go with over priced due to the fact there was a 22 dollar upcharge to use my credit card over a debit. Other than that the service was very friendly and accommodating!

Great service

BMW genius Emery Draughn provided the best customer service! He explained all the gadgets and menu items for my X5. Now, I finally understand the automated parking system despite having this feature on my previous BMW but never knowing how to use it. He patiently responded to all my questions and shared his number for future questions (which I already used). Thank you Emery...your detailed information was a definite value-add!

Genuinely great service and no hassle

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Charles was an excellent representative. I told him what I was looking for and he was able to accommodate my needs. This is my second vehicle from Casey. Thanks for all that you do

Read at DealerRater

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but ... Read More

Full review text opened.

Google - Nov 10, 2026

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but stated that if the Jeep was as represented he would honor the full $16,180. Trusting that assurance, I drove 67 miles and paid the $16 toll. After the initial inspection, Jonhenry took the key, performed a second inspection, and test-drove the vehicle. He returned minutes later and said, “As advertised.” We went inside. He typed a few things into his computer and announced the offer was now $15,500. When I reminded him of the $16,180 figure he had confirmed, he cited a scratch on the fender, the single key (which I had already disclosed), and normal bed scratches on a six-year-old truck with 114k miles and no bedliner. I had been completely transparent from the start. A fender for this Jeep retails around $189; a dealer pays far less. Bed scratches are expected on a pickup truck and are routinely fixed with a quick spray-in liner. Using these as reasons to drop the price after I had already driven there on his word is classic bait-and-switch. I declined the reduced offer, took my key, and left. Bottom line: Casey BMW made a clear commitment, induced me to spend time and money traveling to their dealership, then reneged the moment the vehicle was on their lot. The experience was a complete waste of my time and money and only reinforced the worst stereotypes about car salespeople.

The dealership has a great selection of vehicles and makes it very easy to test drive and purchase a vehicle. Joe Hargraves was extremely helpful in showing me the options I had at my lease-end, test-driving a potential new leased vehicle and ultimately in helping me decide to purchase my leased vehicle. Hilario Frando was also very helpful in the process and accommodating in arranging alternate transportation for me while my car was being certified.

Read at DealerRater

Charles is very knowledgeable in his area of work very nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here

Read at DealerRater

Mr Willie Godman was outstanding with helping me on my purchase i appreciate you so much an love my new vehicle

I had to go with over priced due to the fact there was a 22 dollar upcharge to use my credit card over a debit. Other than that the service was very friendly and accommodating!

Great service

BMW genius Emery Draughn provided the best customer service! He explained all the gadgets and menu items for my X5. Now, I finally understand the automated parking system despite having this feature on my previous BMW but never knowing how to use it. He patiently responded to all my questions and shared his number for future questions (which I already used). Thank you Emery...your detailed information was a definite value-add!

Genuinely great service and no hassle

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Charles was an excellent representative. I told him what I was looking for and he was able to accommodate my needs. This is my second vehicle from Casey. Thanks for all that you do

Read at DealerRater

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but ... Read More

Full review text opened.

Google - Nov 10, 2026

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but stated that if the Jeep was as represented he would honor the full $16,180. Trusting that assurance, I drove 67 miles and paid the $16 toll. After the initial inspection, Jonhenry took the key, performed a second inspection, and test-drove the vehicle. He returned minutes later and said, “As advertised.” We went inside. He typed a few things into his computer and announced the offer was now $15,500. When I reminded him of the $16,180 figure he had confirmed, he cited a scratch on the fender, the single key (which I had already disclosed), and normal bed scratches on a six-year-old truck with 114k miles and no bedliner. I had been completely transparent from the start. A fender for this Jeep retails around $189; a dealer pays far less. Bed scratches are expected on a pickup truck and are routinely fixed with a quick spray-in liner. Using these as reasons to drop the price after I had already driven there on his word is classic bait-and-switch. I declined the reduced offer, took my key, and left. Bottom line: Casey BMW made a clear commitment, induced me to spend time and money traveling to their dealership, then reneged the moment the vehicle was on their lot. The experience was a complete waste of my time and money and only reinforced the worst stereotypes about car salespeople.

The dealership has a great selection of vehicles and makes it very easy to test drive and purchase a vehicle. Joe Hargraves was extremely helpful in showing me the options I had at my lease-end, test-driving a potential new leased vehicle and ultimately in helping me decide to purchase my leased vehicle. Hilario Frando was also very helpful in the process and accommodating in arranging alternate transportation for me while my car was being certified.

Read at DealerRater

Charles is very knowledgeable in his area of work very nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here

Read at DealerRater

Mr Willie Godman was outstanding with helping me on my purchase i appreciate you so much an love my new vehicle

I had to go with over priced due to the fact there was a 22 dollar upcharge to use my credit card over a debit. Other than that the service was very friendly and accommodating!

Great service

BMW genius Emery Draughn provided the best customer service! He explained all the gadgets and menu items for my X5. Now, I finally understand the automated parking system despite having this feature on my previous BMW but never knowing how to use it. He patiently responded to all my questions and shared his number for future questions (which I already used). Thank you Emery...your detailed information was a definite value-add!

Genuinely great service and no hassle

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

Full review text opened.

DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

Read at DealerRater

Charles was an excellent representative. I told him what I was looking for and he was able to accommodate my needs. This is my second vehicle from Casey. Thanks for all that you do

Read at DealerRater

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but ... Read More

Full review text opened.

Google - Nov 10, 2026

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but stated that if the Jeep was as represented he would honor the full $16,180. Trusting that assurance, I drove 67 miles and paid the $16 toll. After the initial inspection, Jonhenry took the key, performed a second inspection, and test-drove the vehicle. He returned minutes later and said, “As advertised.” We went inside. He typed a few things into his computer and announced the offer was now $15,500. When I reminded him of the $16,180 figure he had confirmed, he cited a scratch on the fender, the single key (which I had already disclosed), and normal bed scratches on a six-year-old truck with 114k miles and no bedliner. I had been completely transparent from the start. A fender for this Jeep retails around $189; a dealer pays far less. Bed scratches are expected on a pickup truck and are routinely fixed with a quick spray-in liner. Using these as reasons to drop the price after I had already driven there on his word is classic bait-and-switch. I declined the reduced offer, took my key, and left. Bottom line: Casey BMW made a clear commitment, induced me to spend time and money traveling to their dealership, then reneged the moment the vehicle was on their lot. The experience was a complete waste of my time and money and only reinforced the worst stereotypes about car salespeople.

The dealership has a great selection of vehicles and makes it very easy to test drive and purchase a vehicle. Joe Hargraves was extremely helpful in showing me the options I had at my lease-end, test-driving a potential new leased vehicle and ultimately in helping me decide to purchase my leased vehicle. Hilario Frando was also very helpful in the process and accommodating in arranging alternate transportation for me while my car was being certified.

Read at DealerRater

Charles is very knowledgeable in his area of work very nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here

Read at DealerRater

Mr Willie Godman was outstanding with helping me on my purchase i appreciate you so much an love my new vehicle

I had to go with over priced due to the fact there was a 22 dollar upcharge to use my credit card over a debit. Other than that the service was very friendly and accommodating!

Great service

BMW genius Emery Draughn provided the best customer service! He explained all the gadgets and menu items for my X5. Now, I finally understand the automated parking system despite having this feature on my previous BMW but never knowing how to use it. He patiently responded to all my questions and shared his number for future questions (which I already used). Thank you Emery...your detailed information was a definite value-add!

Genuinely great service and no hassle

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from ... Read More

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DealerRater - Nov 11, 2026

I’ve bought a few cars before and after the experience we received from Mr. Archer at Casey Kia I wanted to try and leave a review that came across as genuine and sincere. The easy part to see was just how knowledgeable and effecent Charles was, but what most people wouldn’t see is the extra time and care Charles took to make sure we got the perfect Kia. It was Charles early day and he sacrificed part of his evening to get us out the door with a new Kia in under two hours. Everything was easy from start to finish. What stood out was the low pressure sales environment and ease to talk with everyone, was truely one of the best car buying experiences we have had, which is hard to say when it usually comes to car buying. Like I mentioned I usually don’t leave reviews but I hoped leaving this one would help others experience the same level of service and knowledge in a friendly environment. Hard to find in the car buying industry but Charles and the rest of the Kia staff did just that.

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Charles was an excellent representative. I told him what I was looking for and he was able to accommodate my needs. This is my second vehicle from Casey. Thanks for all that you do

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I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but ... Read More

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Google - Nov 10, 2026

I listed my 2020 Jeep Gladiator Sport S on CarGurus (114,300 miles, no accidents, one key) and received the highest offer of $16,180 from Casey BMW. When their representative contacted me, I explained that I live nearly 70 miles away and would have to pay a significant toll to get there. I made it clear I preferred to finalize everything virtually and only drive the vehicle in once the price was locked. Sales manager Jonhenry agreed. I sent the requested photos (eight exterior angles plus close-ups of every tire) and disclosed the brand-new clutch (recall work) and new brakes. Jonhenry then offered $15,500 sight-unseen, but stated that if the Jeep was as represented he would honor the full $16,180. Trusting that assurance, I drove 67 miles and paid the $16 toll. After the initial inspection, Jonhenry took the key, performed a second inspection, and test-drove the vehicle. He returned minutes later and said, “As advertised.” We went inside. He typed a few things into his computer and announced the offer was now $15,500. When I reminded him of the $16,180 figure he had confirmed, he cited a scratch on the fender, the single key (which I had already disclosed), and normal bed scratches on a six-year-old truck with 114k miles and no bedliner. I had been completely transparent from the start. A fender for this Jeep retails around $189; a dealer pays far less. Bed scratches are expected on a pickup truck and are routinely fixed with a quick spray-in liner. Using these as reasons to drop the price after I had already driven there on his word is classic bait-and-switch. I declined the reduced offer, took my key, and left. Bottom line: Casey BMW made a clear commitment, induced me to spend time and money traveling to their dealership, then reneged the moment the vehicle was on their lot. The experience was a complete waste of my time and money and only reinforced the worst stereotypes about car salespeople.

The dealership has a great selection of vehicles and makes it very easy to test drive and purchase a vehicle. Joe Hargraves was extremely helpful in showing me the options I had at my lease-end, test-driving a potential new leased vehicle and ultimately in helping me decide to purchase my leased vehicle. Hilario Frando was also very helpful in the process and accommodating in arranging alternate transportation for me while my car was being certified.

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Charles is very knowledgeable in his area of work very nice, attentive, transparent, & very sharp dresser. Excellent service I will refer anyone here

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