Customer Testimonials
Charles at Casey Kia is amazing guy, I told him what I was looking for and he went beyond to make sure I was happy, if your thinking about buying a new car I would recommend asking for Charles, very nice and very helpful with any questions you may have, hands down best customer service ever
Jermont Davis is amazing. I will buy from him again when I purchase my next vehicle.
Kaitlin is so nice, good service, awesome, she did all to I was feel very well with my new car, thanks for all the Casey team
From the first moment I entered the dealership, I felt I would be taken care of: I’d find the car I wanted, at the price I could afford. Mr. Dial was urbane and solicitous, and Aidan was helpful in every way. I highly recommend this experience.
Great and fast service, the person helping me was extremely helpful and transparent!
Bought a BMW 430i, great service: clear breakdown, quick process, and welcoming dealership atmosphere. Recommend!
Mary was attentive to my needs and my appointment was as scheduled. It was completed in a timely manner and as quoted.
I had an amazing experience here with Charles today. He was very pleasant,helpful, and kind. He got me in a new and dependable car. Thanks a bunch! Come out and see him for your car needs.
The service and attention that I received at Casey Kia was totally beyond what I expected when purchasing my new Kia Sorento. The sales staff made it so simple and stress free. The staff assured me that I would be going home in a new Sorento, and I truly did. I knew previously that they had an outstanding maintenance department, but now I'm totally convince they are a top not organization from top to bottom.
It was a pleasure dealing with Alexxio and the Casey BMW team. Everything went so smoothly compared to previous car buying experiences.
The service that I received was 100 percent personal and outstanding. Mr Gonzalez took his time with me and guided me through the process. I am so happy with my choice. I will recommend Alexxio Gonzalez to many of my clients that are looking for their next vehicle
Charles made the whole car-buying experience so smooth. I appreciate that he listened to what I was looking for, asked great questions, and ensured I was comfortable with the decisions I made. He went above and beyond for me and I highly recommend him.
I had a recall and I live about an hour 15 minutes away, so I was dreading going over there, but when I got there was Christine who helped me. She’s always so pleasant and tells me everything that I need to know what’s going on. I just truly truly felt like it was worth the drive to see her. She is the best one there I’ve had other people agreed .
Awesome staff and friendly too!
Great customer service! I would buy another car from this location. Alexxio is a great salesman, he wasn’t pushy, he was very laid back and waited on us to make a decision on which car we wanted.
Everyone in Service dept friendly and informative of what needed doing and why.
I had a good experience at Kia. Everyone was friendly and professional. My car salesman was Charles Archer. He went over all the details of me purchasing my vehicle. Mr. Archer answered all my questions that I had. The whole process was pleasant. I would highly recommend Casey Kia when buying a car.
Mr. Charles Archer was the best salesman, he listened to what I wanted and found the perfect match for me
Great experience and great service. Friendly and painless process
Kellen is very straight forward and upfront when it comes to business will be back in the future!
First, do not hesitate to shop locally. Kaitlen has an exuberance for her customers that’s not easy to come by or hard to ignore. We found the Kia K5 spec I’d searched the web for, and she devised a deal I couldn't pass on! Her customer service is top-notch, from communicating and not selling false lies. Also, at 22, I may be young and not fully vetted, but with more experience buying cars, I wasn’t taken advantage of. Thank you, Kate! Oh the sales manager is very cool as well haha!
The best experience at a car dealership!! The associate Aiden was of so much help and even when we signed the contract he called me the next day to tell me he got me a better deal. I will be coming here to keep shopping for cars
My wife and I had a great experience at Casey BMW. Kellen was very knowledgeable and friendly. We were coming out of a lease from Volvo and wanted to switch back to BMW. We were very at ease during the process and Kellen explained everything thoroughly. We ended up getting into a 2025 BMW X drive 40i. This is the first EV vehicle we have ever driven and it does NOT disappoint. We previously had 5 gas powered BMW’s in the past and were reluctant to go all electric. The BMW X drive 40i is by far the smoothest and quietest ...
Absolutely love Casey BMW and Kellen was top notch with his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward.
The gentleman that assisted me was very nice and courteous.
the best to ever do it !! book with the best you wont be disappointed!! thank youu
I am very pleased with Casey dealership. This was the best experience that I have ever had buying a vehicle. Charles was very professional, polite and funny too.
Great out of state convenient purchase experience with Alexxio and Casey BMW. Thanks for the great vehicle!
Charles was very professional. Charles is very knowledgeable about all the products that kia had. I obtained a better warranty than the other kia dealership that I went to and uh, I was very happy that you had free oil changes and free inspections for life. Everyone at the dealership was very friendly and very welcoming. I had a very good experience.
Would have gotten five if they had updated my mileage to current, every time i start my car it says I am 10,000 miles past my oil change date, just wish things like this didn't get overlooked.
Both issues that I have had thus far have been resolved as quickly and professionally as possible. The service team has been great in communicating with me about everything.
I love my new BMW and Joe is the best salesman ever! He takes good care of us, provides sage advice, and is always available for a call. Call Joe if you want a good car-buying experience!
Casey BMW Gets It Right – Unlike Checkered Flag Living in North Carolina, we prefer to handle car shopping remotely—whether by phone, text, or email. For over 15 years, we were loyal customers of Checkered Flag BMW, having leased or purchased at least four vehicles from them. Unfortunately, our most recent experience was so disappointing that any sense of loyalty is now gone. We were ready to buy. We had agreed on pricing, gave them the green light to run my credit, and they even placed a SOLD sign on the vehicle. Then came the unnecessary hoops—they told me to ...
Casey BMW Gets It Right – Unlike Checkered Flag Living in North Carolina, we prefer to handle car shopping remotely—whether by phone, text, or email. For over 15 years, we were loyal customers of Checkered Flag BMW, having leased or purchased at least four vehicles from them. Unfortunately, our most recent experience was so disappointing that any sense of loyalty is now gone. We were ready to buy. We had agreed on pricing, gave them the green light to run my credit, and they even placed a SOLD sign on the vehicle. Then came the unnecessary hoops—they told me to ...
I enjoyed my experience and all the people I encountered at the dealership.
Great out of state purchasing experience with Alexxio. Found the vehicle I wanted at a great price and after some back and forth negotiation we settled the deal and moved forward. Alexxio was very communicative and responsive. Ensured a smooth purchase experience for me and had the vehicle shipped right away. Perfect condition.
Outstanding Customer Service and Professionalism in the workplace !!
Alexxio was great all over it! Friendly and professional. My wife loves the vehicle. Thank you
Very professional and simple process. Thanks for everything, I hope that you continue on and be successful, again thanks for taking the time with me.
I called Kia to satisfy a recall on my vehicle, when I arrived and checked in , the technician noticed I had a past recall on my vehicle. Therefore, he asked would I like to satisfy that recall as well and I said yes. Afterwards, I assumed I would be there for a while because I now have 2 recalls to satisfy, but to my surprise , they completed the task very quickly. I was very Thankful for the updated service they performed and satisfied and I would recommend kia for any service needed.
I have had my vehicle for a month and I would like to say I had the best experience with Aaron Nguyen he was very quick on his feet in thinking when it came to my situation he was the best very compassionate and understanding he knew exactly what I wanted and executed my idea thank you so much Aaron now my family that's how he made me feel
Casey Kia Service was very polite and professional. They had me in and out for my 30 day service check in less than 30 minutes. When I asked about a technical issue with my Kia Sportage's Infotainment system, a service tech got me an answer very quickly. Great job to Marcus and the Service Team!
Fast and efficient service. Met all of my mechanical needs.
Matt was truly great. Very knowledge and really pleasant to deal with throughout the process.
I dealt with Trey as a salesman. He was very patient and kind and answered all of my questions and went above and beyond five star service for customer experience.
Marcus is the best! The shuttle service was great!
Took good care of my car.
Alexxio's customer service was excellent. He gave us the expected customer experience when purchasing a vehicle at this price point.
Great quick service on my car.
Sharonda was the best
My son bought his 1st car. Process was easy and painless.
Ms. Allen was awesome and did her thing to help me, and I thank her very much
Alexxio had a lot of patience with me and I would definitely buy another vehicle through him
Wonderful service!
From start to finish, Aiden my sales person was professional, accommodating knowledgeable, and genuinely cared about my needs. Also The entire team at Casey Kia was exceptional. They were friendly, helpful, and made the entire process a pleasure." Thank you Aiden and Casey Kia .
An Unforgettable Experience at Priority – More Than Just a Car Dealership From the moment my husband and I walked into Priority, we knew we were in for more than just a typical car-buying experience—it felt like we were visiting family. This was our second time purchasing a vehicle from Priority, and while the price and negotiation process were fantastic—fair, respectful, and transparent—that’s not why we came back. We returned because of the genuine integrity, kindness, and hospitality shown by the entire Priority team. A special shoutout to our salesman, Rupesh, who was nothing short of phenomenal. ...
Appointment was for inspection and a diagnostic. Inspection went fine but the diagnostic could Not be complete that day. (Why bother having an appointment if diagnostic cant be done?)
Really good service. They were able to take care of the tires for my vehicle and other inspections. Thank you so much for the service.
An experience I was extremely stressed about was turned into a pleasant one. Thank you, Anthony, for helping me find a great vehicle and being absolutely amazing!
Work was done professionally and in a timely fashion. Service Advisor Christina Allen went above and beyond.
Service was great. BUT, your policy of charging a surcharge for using a credit card sucks! People come in for hundreds of dollars worth of maintenance and you expect them to pay cash or else suck up YOUR cost of doing business. BS!! If everybody paid cash you'd be whining about having to pay extra for employees to count, document, deposit, get change, etc. And yes, I know the cost usually gets passed along to the customer, but I hate being quoted one price and finding it isn't the real price if I'm going to use a ...
Casey Kia was quick to take on and fix Southern Kia Lynnhaven’s mess up. They diagnosed and fixed a warranty item I’ve been trying to get fixed for 18 months. Very friendly and knowledgeable staff.
In the market speak with Mr Willie he gone get u right
Let me tell u if u in the market for a vehicle go speak with mr Willie Goodman and Casey Chevrolet he gone get u right
Matt was amazing and went above and beyond to make sure I got the car that I really wanted. I was waiting for the vehicle to be dropped off to test drive it and because the wait was longer than expected he took me to the other dealership to get the car and allowed me to test drive it on the way back so I didn’t have to wait for someone to bring the car to the dealership where I was waiting. He answered all my questions and was very pleasant to work with. 10 out of 10!
Where do I even start, she a miracle worker and angel in one. She was so welcoming and enthusiastic about the whole process as a first time buyer. She was such a blessing and made my worries completely disappear. I love her so much and we built a bond that I will forever cherish. I’ll be coming back and recommending all my friends to her!!! THANK YOUUUU
Great buying process!
Great experience! Thank you for making the buying process easy! Would definitely recommend to others.
Mary was the best!!!
I've had my 2025 Kia Sportage X-Pro Prestige for about 15 days now and absolutely love it! The experience that Aiden, Gaby, and Jacobo provided from the moment I stepped into Casey dealership until I was fully finished with my deal was nothing short of professional and no hassle service. Everyone of the persons I've mentioned were subject matter experts and seemed very intent on getting a deal done for me. They even took me round-robin through the dealership to meet the Service Dept personnel and see their high bay area. I would highly recommend anyone to visit Casey when ...
I had a great experience. Buying process was fast and smooth. Salesman was awesome and a pleasure to work with.
James did amazing at selling me a car i didn't need to buy, but definitely love the new purchase!
Got my appt scheduled and took care of my recall needs promptly.
On 2 recent experiences, I have had the pleasure of working with Christine Allen. The first was a regular routine oil change, the latter a true emergency with no appointment at 0715 2 weeks ago. On both occasions, Christine laid out a realistic time frame that made me sigh! But it was upfront and honest and I appreciated it! On both occasions she was able to move me through Very Fast!!! Very efficient and effective!! Very no nonsense quality person!! This is why I will keep coming to Casey Kia for routine and necessary repairs.
Kellen was very patient. We knew what we wanted and he ensured we got exactly what we were looking for. Even through our impatient with waiting for the car to get here lol, Kellen was very patient and informative and made sure we knew exactly what the progress of the car was.
Great guy to work with. Went above and beyond to try to work a deal. Incredible customer service and exceptional buyer experience!
Very helpful and and understanding I will be back and buy from Charles again soon
Was attentive to my needs and was knowledgeable about the vehicle. I loved the experience, Charles was patient and easy to work with.
Bought a new Chevy Trax for the company the experience was great! Kendrick was great. He knows his job. Thanks we will be back.
It was a smooth experience overall.