Customer Testimonials
All I can say is Bobby made a way for me, Exceptional Customer Service!
Casey Kia Newportnews Technicians are very knowledgeable as it concerns all things about your car you can trust whatever the issue is they will find it and fix it I love it there😍
Well done on time!
Marked improvement in this location for Toyota services. I was pleasantly surprised to see the turn around at this Toyota shop / dealer. Everyone was pleasant and timely in all actions; I will once again continue to use this location for services and new vehicle purchases.
The ordering process and time for the vehicle to arrive was easy and fast ! Matt made the process very simple and was extremely helpful during the ordering process, answered all my questions, and has a very in depth knowledge of the BMWs themselves. Very pleased to be working with him. I did work with 2-3 others prior to him that didn't have his vast knowledge. He is the reason I went with the BMW M850i and I am very grateful for it ! Thank you Matt for all you've done during and after! I did have an issue ...
She was a pleasure to speak with. She answered all of our questions and was very polite and extremely patient. She made sure we were happy with what we got! I would definitely go back to her!!!!
Service advisor team is friendly and kept me informed of the work progress and cost
Bobby was my sales guy. He was absolute the best. Got me in the car I wanted with no problem. He was very helpful and got me in and out. I thought I wasn't going to qualify for the car I wanted but he made it happen. Top notch service. Go see Bobby!!!!
Nice salesman but misinformed on how the engine works with the mild hybrid system. The dealership does not offer any additional perks like some other Casey dealerships.
Ben and Ahmad were great. There was a mixup about getting extra key but Casey manager bent over backwards to make it work. Casey is my new toyota dealer for life.
Everyone was very friendly! I had a great experience, Kaitlin took really good care of me!
I am very grateful to have him on my team, I wouldn’t ask for anyone else!! He gets the job done and makes sure you aren’t confused or lost on what’s going on. I had an idea of what I wanted but he gave me what I needed and more. Id recommend him to all my friends and future kia customers.
Charles archer is the best sales agent with Casey Kia!! Very helpful, provided useful information, and made sure I left happy and satisfied with my decision. I went in today looking for a new car and I left with not only a new car but a new friend!
I had a fun and easy time buying a car that I really wanted. Chad Hooker was very professional and had patience with me when I didn’t understand something. Rick helped out to
I got my car three weeks ago from Asli and I love it. She was so nice and helpful. She explained everything to me in detail and didn’t get frustrated. She was one of the dealers that I talked to for my first car and I think she was the best dealer to get my car from. I’m so glad that I went to her. She was understanding and overall it was a great experience.
Sharonda Plummer is a true professional! She made purchasing our new car a wonderful experience!
Great dealership !! Good good good good good good good good good 2nd car from casey
Went in on August 27th to check out a 2022 Blazer but it was sold the day before. Our salesperson Trevon showed me a 2024 Blazer. We test drove it to check out and of course I fell in love with it. Needless to say we left it. Thanks so much Trevon!! So when you stop by ask for him!!
I was very pleased with the service I received . It was a five star rating . Thank You so much .
Very pleasant buying experience. Danisha Tisdom did an excellent job of finding the right vehicle for me, assisted with all aspects of managing my personal build experience.
My fiance and I went to Casey Chevrolet at the J Clyde Morris location on Monda 9/9/24. We were just window shopping for a Malibu. We met Trevon and he was very polite and customer service oriented. He helped to simplify the process and provided clarity on how payments are made and the set up with Bayport for payments to be withdrawn. As I previously stated we went to window shop however God is good and we were able to purchase a 2020 Chevy Malibu that same day. it was a long day and I was a little hesitant about the purchasing ...
I want to thank Trevon for all the help he provided during the process. He was very committed to help me on getting what I needed and want. Great customer service!
I had just about given up on getting a new car because of lack of help from different dealers. I was so frustrated by sales people standing me up and not telling me that a car I was interested in had been sold. Then I walked into Casey Chevrolet and met Trevon and Malcolm. Knowing my frustrations, because I told them, they were able to give me the service and attention I needed. Not only did I find the car of my dreams, within about 20 minutes, but at a fair cost with literally no hassle with all of the details. ...
I recently purchased a Chevy Camaro and want to send a big thank you to Trevon and Manager Travis for the great experience. I will definitely come back for my next vehicle!!!
I recently visited Casey Chevorlet after a month of searching for the perfect car for my needs, there I ran into salesman Trevon Loftin who placed me into a vehicle, allowed me the opportunity for a test drive and most importantly displayed his dedication to making sure I got the deal I wanted at a price I could afford
We bought our 2007 Silverado brand new from Casey's, we were just "kicking tires" on a Friday, Trevon was very pleasant & professional when he greeted us, he was very knowledgeable of the vehicles we were looking at, he took us inside to "crunch some #'s", he was very patient with our questions and before we knew it, lol, we left with a beautiful 2022 Z71! Thank you Trevon!
Our family has purchased 3 cars from Casey in the last year. That says more than any touchy feely review. See Eric Winkoop.
Always a pleasure to have my Service Advisor Julia Greener in charge of my wife's car readiness. Her proffesslism is second to none. That's why I come to the Dealer. Money is tight, but I know the repair is right!!!
Mr. Charles is the BEST! he didn’t let me just buy anything he took his time and gave his truth!
Mr. Joe Hargraves was our salesman and he was FANTASTIC! From the beginning to end , he provided excellent service! We would definitely buy another car again from Mr. Hargraves! Thank you!
Jaclyn, thank you so much for allowing us to pick what we wanted and helping us thru the process. Thank you for never overstepping our decision and providing us with what we asked for. You are an amazing salewoman, and you took our value into consideration. You are the only reason we came back, but you respected our space in figuring out if we wanted to go with you for our new car. While everyone else was trying to pressure us into saying yes on day one. Thank you for being awesome, and thank you for making my time at ...
Jaclyn, thank you so much for allowing us to pick what we wanted and helping us thru the process. Thank you for never overstepping our decision and providing us with what we asked for. You are an amazing salewoman, and you took our value into consideration. You are the only reason we came back, but you respected our space in figuring out if we wanted to go with you. While everyone else was trying to pressure us into saying yes on day one. Thank you for being awesome, and thank you for making my time at that dealership less painful ...
It was wonderful!
Excellent service!
On time and professional service
Purchased a car with Asli and couldn’t have asked for a better experience, the process was smooth and efficient, it was like purchasing a car from a friend. Highly recommend for a seamless experience.
I have purchased 5 vehicles from this dealer over the years. Each time I receive excellent customer service and encounter professional staff that go out of their way to ensure your comfort. Joe Hargraves is by far the most knowledgeable client advisor I have ever encountered and have purchased 3 vehicles with his assistance. The BMW genius staff helped acclimate me to my new vehicle. Lloyd the general sales manager is one of the best, always takes the time to explain terms and answers questions to ensure I have a good understanding
Everyone was friendly and helpful. Purchasing my BMW was easy and painless.
Great experience and Aiden was very helpful getting us into our new car!
👍🏼
Salesman listened to our needs and went and found a car that was perfect for us at a fair price.
If you're looking for a new vehicle then this is definitely the place to go!! Eric was fabulous! Very down to earth and informative. I went in so stressed about a vehicle and literally drove away that same day in my new one 😊 absolutely love my new Kia! Couldn't be happier 👌10/10
Very courteous and good job by Salesman James.Johnson.
had the best experience with Danny , was a big help in deciding what's best for me and had me in and out quickly.
I had great experience with Casey. I was able to get exactly what I wanted and the process didn’t take all day. I’d recommend the lovely Kait to anyone looking to purchase a new car.
Got me in for an inspection without an appointment. Always, willing to help me out when it’s convenient for me.
The dealership is clean and everyone is friendly and willing to help. The people that work here make you feel like family and I'll definitely be back for my next car. Sheronda is very understanding and made me feel like her lil cousin
Mr.G helped us in every way that he could and Mr.Howell they did very good jobs at getting us what we wanted
From the beginning to the end service was excellent. I worked with Sirena. She was my salesperson she was top notch from beginning to end. Really thorough on the whole process of helping me attend alone get my loan make sure I had the right car I would highly recommend using Sirena and Casey Honda for all your automotive needs.
Ben, Rob and Angelo made my purchase a great buying experience. I am thrilled with my new ride and would absolutely buy a new car from them in the future.
The staff were very friendly and helpful.
Top notch!!! Thats the car buying experience at Casey Chevrolet. It took 3 days as we worked toward getting me the best deal and a vehicle that I love! Initially I began with Sade and she was great to work with. Day 2 I met Willie he was a game changer in this process then add Travis - and by day 3, I was finalizing my purchase! Willie and Travis are a phenomenal duo! I canot emphasize how amazing working with Willie was, toward securing a vehicle. He was knowledgeable, patient and his personality was welcoming and relaxed - everything you need to ...
Sharonda was a dream to work with! I didn’t feel like she was trying to sell us anything but helping us find our next car.
I came in with $0 and a broke down Nissan Sentra. Charles Archer had me walk out with a 2021 Kia Soul. That man is truly a blessing. He made sure I was comfortable and was very upfront and honest with me. Made the service quick and easy. I highly recommend!
had a good salesmen James Johnson.
Great experience!
Charles Archer has been a wonderful car salesman to me. He sold me a bigger car than the one I had. I needed something roomier, and sit up higher. I got a traverse
Danisha was great to work with. The dealership was out of state and a few hours away for me, but everything went smoothly once I arrived for final paperwork. Enjoy my new car!
I’ll start by saying I’m not an easy person to work with on the sale of vehicles. However Matt at Casey bmw from start to finish was patient and understanding. He continued to work with me trying to find a car within my budget that I was in love with! He was willing to work with me doing even on his personal time. Answering questions and offering to meet me at the dealership. I will go back to see Matt time and time again because of this experience.
(Translated by Google) Thank you Aleyna baran excellent service (Original) Thank you Aleyna baran excelente service
I recently purchased a car from Asli, and the experience was exceptional from start to finish. Asli was incredibly knowledgeable, patient, and attentive to my needs. She took the time to understand exactly what I was looking for and guided me through the options without any pressure. Her professionalism and genuine care made the entire process smooth and enjoyable. I’m thrilled with my new car and can’t thank Asli enough for their outstanding service. I highly recommend Asli to anyone in the market for a new vehicle!
Awesome service.
Great service, communication and follow up! Thanks!
Fast and efficient service, very friendly and accommodating.
Good work on my car
Been to Casey Toyota twice. I had a great and friendly experience each time. Love the way their sales person interact with their customers, think I a great deal as well. Thank you so much to Alyna and the entire Casey Toyota team with the help they provided me Happy customer 2x
Casey Toyota Williamsburg is amazing we have purchased many vehicles from them and they always treat my family as VIP…. Special Thanks to Badara Sow and Danny Aguilera, we don’t know what we would do without you guys… Top star rating they will always have my families business when we are looking for a vehicle.
Asli made my entire experience at Casey Honda marvelous. She is very skilled at customer service and extremely knowledgeable. Plus she is friendly and kind. She helped me through the technology curve, and she politely answered all my questions. I would highly recommend her for your new and used vehicle needs. She will make it a pleasurable process.
My service was quick and efficient
James and Howard were amazing! They were both very informative and made sure I was comfortable throughout the whole process! Would definitely recommend and come back when I want another vehicle ♡
Work was completed on time and professionally.
Had a great experience purchasing my 2024 X1 M35I. Easy process. Thanks again!
Great people and great service. The whole buying process was straightforward and easy. I would highly recommend Casey BMW for anyone who wants a honest and enjoyable experience.
Just purchased my 3rd Honda from Casey Honda. Although my first Honda was purchased in Hampton, moved to Newport News and it was also serviced at Casey Honda. So they will have serviced 4 Honda's for me. Their service department is exceptional, very people oriented and will not pressure you into additional work unless really needed. The sales staff is outstanding, this last Honda I purchased from Asli Ilhan, she is very customer oriented, and knowledgably. Took the time to answer all of our questions and get the best deal for us. A true professional. Thank you Asli for s ...
Charles Archer is the best salesperson our family has ever worked with. The whole demeanor and professionalism at this dealership is top tier. Would certainly recommend to all my friends and family.
I have been looking for a mint condition MR2 Spyder for years. I had one 20+ years ago and loved it. I didn't have a garage to take good care of it then so I let it go. I have missed that car since. Casey Toyota landed one in mint condition recently and finally I have my car back. The guys were friendly and helpful. They made this a great experience for me. Thanks Ahmad and Ben!
Sharonda did an amazing job hiding us through the ordering of a new car. I would recommend her to anyone looking for a great car experience! Thanks Sharonda, you’re the best!
Charles always makes sure we are satisfied we have bought three cars from him and gets us in and out he has a very personable attitude and makes you feel welcome thanks again Charles I’ll be back
Fast friendly service.
Casey Chevrolet makes it easy to make an appointment and their service is quick and efficient.