Casey Auto Group FAQ
At Casey Auto Group, we’ve proudly served the Hampton Roads community for decades, offering exceptional customer service and a wide selection of vehicles across our many brands. Whether you’re shopping for your next car, exploring financing options, or visiting one of our service centers, our goal is to make every experience seamless and rewarding.
New and Pre-Owned Vehicles
What Types of Vehicles Are Available Across the Casey Auto Group?
We carry new cars in Newport News and Williamsburg from several top brands, including Chevrolet, Honda, Kia, Subaru, Volkswagen, BMW, and Toyota. Each dealership offers its own selection of cars, SUVs, and trucks to meet every driver’s needs.
Do You Offer Certified Pre-Owned Vehicles?
Yes. Many of our dealerships offer Certified Pre-Owned options that have passed brand-specific inspections and come with extended warranty coverage, roadside assistance, and detailed history reports.
Can I Shop Across All Casey Dealerships Online?
Absolutely! Our group website allows you to browse Casey used cars across all of our dealerships in one convenient place.
Do You Accept Trade-Ins Across All Dealerships?
Yes. You can trade in your current vehicle at any Casey location and apply its value toward your next purchase or lease.
Can I Custom Order a New Vehicle?
Yes. Many of our dealerships offer custom factory ordering so you can choose the exact model, color, and features you want.
Financing and Leasing
Do You Offer Financing for All Credit Levels?
Yes. Our finance professionals work with a wide range of lenders to help customers with all types of credit backgrounds secure competitive financing or leasing options.
Can I Apply for Financing Online?
Yes! You can apply through the secure finance application on our website or any individual dealership’s page to get pre-approved before you visit.
Do You Offer Lease Specials or Incentives?
Yes. Each Casey dealership provides exclusive offers, including manufacturer incentives, lease deals, and special financing programs for leases, new car financing, and used car loans.
Should I Lease or Buy My Next Vehicle?
Leasing provides flexibility with lower monthly payments and the ability to upgrade to a new vehicle every few years, while financing builds long-term ownership. Our finance team can help you determine which fits your goals best.
Service and Maintenance
Do All Casey Dealerships Have Service Centers?
Yes. Every Casey dealership features a certified service center staffed by factory-trained technicians who specialize in each brand.
Can I Schedule a Service Appointment Online?
Absolutely. Each dealership’s website includes an online service scheduler where you can book maintenance at your convenience; you can also schedule with the Casey Collision Center.
Do You Offer Pickup and Delivery for Service?
Yes, select Casey dealerships offer pickup and delivery service for maintenance and repairs. Contact your local service department for availability.
Do You Use OEM Parts for Repairs?
Yes. Each dealership’s service department uses genuine OEM parts designed specifically for your vehicle’s make and model.
Are Service or Parts Specials Available?
Yes! We regularly feature limited-time service and parts specials across our dealerships. Visit our website or your local dealer’s specials page to view current offers.
General Information
Where Are Casey Auto Group Dealerships Located?
Our dealerships serve the Hampton Roads area from Newport News and Williamsburg.
What Are Your Hours of Operation?
Most Casey dealerships are open seven days a week for sales and six days a week for service. Visit our website for location-specific hours.
How Long Has Casey Auto Group Been in Business?
Casey Auto Group was founded in 1958 and has proudly served Virginia drivers for more than six decades.
How Can I Contact Casey Auto Group?
You can reach us online, by phone, or in person at any of our dealership locations. Our friendly and knowledgeable staff are always happy to help.
Visit Casey Auto Group Today
At Casey Auto Group, we’re dedicated to making every car-buying and service experience exceptional. With our trusted brands, experienced team, and customer-first approach, we look forward to helping you find the perfect vehicle and keeping it running like new for years to come.